Refund Policy

1. No Refunds: All services rendered are non-refundable. This includes, but is not limited to, any initial deposits, milestone payments, and final payments.

2. Billing Based on Hours: Our billing is strictly based on the hours dedicated to your project. Each hour spent by our team is accounted for and billed accordingly. This ensures transparency and fairness in our pricing model.

3. Project Scope and Milestones: Prior to the commencement of any project, a detailed scope of work and milestone agreement is established. This document serves as a mutual understanding of the deliverables and payment structure.

4. Client Approval: At each milestone, client approval is required to proceed to the next phase of the project. This ensures that the client is satisfied with the progress and work completed up to that point.

5. Issue Resolution: We are committed to delivering work that meets our clients' expectations. If there are any concerns or issues with the work delivered, we encourage clients to communicate with us promptly. We will make every effort to address and resolve any issues to the client's satisfaction.

6. Contractual Agreement: All projects are governed by a contractual agreement outlining the terms and conditions, including our refund policy. Clients are encouraged to review and understand this agreement before commencing any work with us.

By engaging our services, you acknowledge and agree to the terms of this refund policy. We appreciate your understanding and cooperation.

If you have any questions or concerns about our refund policy, please feel free to contact us at [email protected]